Cookie Policy

COOKIE POLICY
Version: 1.0
Last Updated: 01/07/2026
Effective Date: 01/07/2026
This Cookie Policy explains how WinknZap ("WinknZap", "Company", "we", "us", or "our") uses cookies and similar technologies when you access or use the WinknZap website, mobile application, or any other digital platform operated by WinknZap (collectively, the "Platform").
This Cookie Policy should be read together with our Terms & Conditions and Privacy Policy.

1. WHAT ARE COOKIES?
(a) Cookies are small text files that are stored on your computer, mobile device, or other electronic device when you visit the Platform.
(b) Cookies help the Platform recognise your device, remember your preferences, improve functionality, enhance security, and provide a better user experience.
(c) Some cookies are deleted automatically when you close your browser, while others remain stored on your device until they expire or are deleted.

2. HOW WE USE COOKIES
WinknZap uses cookies to:
(a) recognise returning Users;
(b) remember login sessions;
(c) remember language and preference settings;
(d) improve Platform performance;
(e) analyse website traffic;
(f) improve security;
(g) detect fraudulent activity;
(h) personalise user experience;
(i) understand how Users interact with the Platform; and
(j) improve our products and services.

3. TYPES OF COOKIES WE USE
(a) Essential Cookies
These cookies are necessary for the operation of the Platform and cannot normally be disabled.
They help with:
(i) user authentication;
(ii) account security;
(iii) booking functionality;
(iv) payment processing;
(v) fraud prevention.

(b) Performance Cookies
These cookies help us understand how Users interact with the Platform by collecting anonymous usage information.

(c) Functional Cookies
These cookies remember your preferences, including:
(i) preferred language;
(ii) login preferences;
(iii) saved settings;
(iv) user preferences.

(d) Analytics Cookies
These cookies help us understand:
(i) visitor behaviour;
(ii) most visited pages;
(iii) booking patterns;
(iv) Platform performance;
(v) service improvements.

(e) Marketing Cookies
Where applicable, these cookies may be used to:
(i) measure advertising performance;
(ii) personalise advertisements;
(iii) limit repeated advertisements;
(iv) evaluate promotional campaigns.

4. THIRD-PARTY COOKIES
(a) Some cookies may be placed by trusted third-party service providers including:
(i) analytics providers;
(ii) payment providers;
(iii) security providers;
(iv) cloud hosting providers;
(v) advertising partners.
(b) WinknZap does not control third-party cookies and recommends reviewing the respective privacy and cookie policies of those providers.

5. MANAGING COOKIES
(a) Most web browsers allow Users to:
(i) view stored cookies;
(ii) delete cookies;
(iii) block cookies;
(iv) receive notifications before cookies are stored.
(b) Users may manage cookie preferences through their browser settings.
(c) Disabling certain cookies may affect the functionality and performance of the Platform.

6. CHANGES TO THIS COOKIE POLICY
(a) WinknZap reserves the right to update this Cookie Policy at any time.
(b) Any updates shall become effective upon publication on the Platform unless otherwise stated.
(c) Continued use of the Platform after any updates constitutes acceptance of the revised Cookie Policy.

7. CONTACT US
If you have any questions regarding this Cookie Policy, please contact us.
WinknZap
Website: https://winknzap.com
Email: privacy@winknzap.com
General Enquiries: contact@winknzap.com
Customer Support: support@winknzap.com
Registered Office: Agartala, Tripura, India (Full registered office address will be updated upon incorporation.)